Care-Tech Automotive Equipment was founded in 1988 by Chester Bischoff.  For the last 30+ years, Chester built a sales and service business founded on integrity and quality service.  He has been joined for the last eight years by his daughter, Melissa Jacobs, who serves as the office manager and primary point of contact for service work.

In June 2022, Care-Tech was acquired by Indiana Automotive Equipment (IAE), a larger company in the same industry based in Maxwell, Indiana (Indianapolis market).  As IAE brings in its policies, processes, and considerable resources, we look to grow the new business in the tradition that Chester started thirty years ago.

More about Indiana Automotive Equipment (IAE)

In 2020, Chris Susott acquired the company with an ambition to build upon the IAE platform by growing both the core automotive channel and placing an acute focus on opportunities within the heavy-duty segment.  IAE partners with many suppliers and enjoys particularly strong support from Challenger, Hunter, and Samson on the light-duty side and Stertil-Koni on the heavy-duty side.  IAE is the exclusive distributor for all Stertil-Koni products in Indiana and Kentucky.  IAE is one of the nation’s only equipment companies that is capable of completing all aspects of complex installations with in-house resources.  This includes all excavation, pit forming, finish concrete work, setting, pipe, hose and reel fitting, etc.  IAE believes that the quality of its installations is second to none.  Performing all work in-house, with no need for sub-contracting, provides the best control for ensuring overall customer satisfaction. 

Since the recent acquisition, Mr. Susott has made several significant investments in workflow automation and CRM systems, equipment, and talent.  The Company employs approximately 30 of the highest-skilled employees in the industry.  As much as growth is valued, Mr. Susott maintains a non-compromising approach toward customer service.  Exceeding expectations is the bar for every customer interaction.